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Fireflies.ai

AI Productivity

AI notetaker for meetings and sales calls

Founded 2016San Francisco, CA, USAfreemium · Free planFrom $10/seat/month (Pro, billed annually)
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About Fireflies.ai

Fireflies.ai is an AI meeting assistant that joins video calls to record, transcribe, and analyse conversations — extracting action items, topics, and sentiment for sales and team workflows.

Editorial Assessment

Fireflies.ai is a meeting intelligence platform that automatically joins video calls on Zoom, Google Meet, Microsoft Teams, and 10+ other conferencing tools to record, transcribe, and generate structured summaries with action items. Its AskFred AI chatbot lets users query the full transcript of any recorded meeting in natural language, retrieving specific moments with timestamps. Team-level conversation intelligence features — speaker talk-time tracking, sentiment analysis, and topic filters — make it useful for sales coaching, recruiting pipeline reviews, and cross-team communication audits. Unlike Otter.ai, which focuses on individual transcription, Fireflies emphasizes workflow automation: it pushes summaries and action items directly to CRM, ATS, and project management tools through 100+ integrations. The free plan is limited to approximately 800 transcription credits per month, which covers roughly four meetings — insufficient for high-meeting-volume teams.

Strengths
  • Joins 10+ video conferencing platforms automatically as a bot participant
  • AskFred AI chatbot for querying meeting content by topic or keyword
  • Team conversation intelligence: speaker analytics, sentiment, topic trackers
  • CRM and ATS integrations push action items automatically after meetings
  • 100+ app integrations including Salesforce, HubSpot, Slack, Greenhouse
  • SOC 2 Type II, GDPR, and HIPAA compliance across all plans
Limitations
  • Free plan limited to ~800 transcription credits/month (approximately 4 meetings)
  • Video recording requires Pro tier — free plan is transcript-only
  • Unlimited storage only on Business tier and above
  • Conversation intelligence and deal intelligence features require Business plan
  • 3-hour recording limit per meeting on Business; 4-hour limit on Enterprise only

Best For

Sales teams needing call recording linked to CRM automatically Recruiting teams tracking and searching across candidate interview recordings Remote-first teams with high weekly meeting volumes needing automated notes Managers building visibility into team communication patterns

Not Ideal For

Individual users with 4 or fewer meetings per month (free plan is sufficient but limiting)Teams requiring on-premise or private cloud deployment outside Enterprise tierOrganizations needing real-time live transcription for in-person conferences

Key Features

Automatic meeting bot joins calls across 10+ platformsReal-time transcription in 100+ languagesAI-generated summaries with action items and bullet pointsAskFred: natural-language querying of meeting transcriptsSpeaker analytics and sentiment trackingTopic trackers and keyword alerts100+ integrations including Salesforce, HubSpot, Slack, AsanaVoice Agent and Live Assist featuresSOC 2, GDPR, HIPAA compliance

Who It's For

Sales teams and revenue operationsRecruiting and HR teamsRemote-first engineering and product teamsCustomer success teams

Integrations

SalesforceHubSpotSlackNotionZoomGoogle Meet

Platforms

web ios android chrome-extension api

Founders

  • Krish Ramineni
  • Sam Udotong

Products & Tools

Fireflies.ai Meeting AssistantMeeting Intelligence
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AI meeting assistant that records, transcribes, summarizes, and analyzes conversations across video conferencing platforms with CRM integration and team analytics.

freemium · Free planFrom $10/seat/month (Pro annual)
Automatic meeting recordingAI transcription in 100+ languagesAskFred AI searchSpeaker analyticsCRM sync

Sources & Verification

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Otter.ai

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Tags

Meeting TranscriptionAI NotetakerSales IntelligenceProductivity

Category

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