O

Otter.ai

AI Productivity

AI meeting assistant with live transcription

Founded 2016Mountain View, CA, USAfreemium · Free planFrom $8.33/user/month (Pro, billed annually)
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About Otter.ai

Otter.ai is an AI-powered meeting assistant that automatically records, transcribes, and summarises meetings across Zoom, Google Meet, and Microsoft Teams for individuals and teams.

Editorial Assessment

Otter.ai provides real-time AI transcription during live meetings on Zoom, Google Meet, and Microsoft Teams, with speaker identification and collaborative annotations — users can highlight, comment, and share specific moments from a transcript as the meeting unfolds. Originally designed for individual professionals such as journalists and researchers who needed accurate voice-to-text capture, Otter has since added AI-generated summaries with action items, meeting templates, and OtterPilot, its automated meeting assistant. Its free plan offers 300 minutes per month with no time limit, which is meaningfully more generous than most competitors for occasional use. Business features like HIPAA compliance are sold as add-ons rather than bundled into standard tiers. Compared to Fireflies.ai, Otter focuses more on accessibility for individual users and collaborative note-sharing rather than team-wide conversation intelligence or deep CRM workflow automation.

Strengths
  • Real-time transcription with live speaker identification during meetings
  • Collaborative highlighting and commenting directly on shared transcripts
  • Free plan with 300 minutes/month and no expiration
  • Mobile app enables transcription of in-person conversations and audio imports
  • Multi-language transcription with language detection
  • Integration with Zoom, Google Meet, and Microsoft Teams
Limitations
  • AI summaries and action items require Pro plan or above
  • Business plan capped at 25 billed users — larger teams require Enterprise
  • HIPAA compliance is an add-on purchase, not included in standard plans
  • Limited conversation analytics compared to dedicated sales intelligence platforms
  • 90-minute per-meeting recording limit on Pro; 4 hours on Business

Best For

Individual professionals needing accurate meeting transcripts Journalists, researchers, and academics documenting interviews Small teams wanting collaborative meeting notes with minimal setup Students recording and annotating lectures or study sessions

Not Ideal For

Large enterprise sales teams needing call coaching and CRM integrationTeams needing advanced conversation analytics or deal intelligenceOrganizations requiring HIPAA compliance without paying for the add-on

Key Features

Real-time live transcription during video callsSpeaker identification and diarizationAI-generated meeting summaries and action itemsCollaborative transcript highlighting and commentingOtterPilot automated meeting assistantAudio and video file importMobile app for in-person transcriptionCRM integrations (Salesforce, HubSpot)

Who It's For

Individual professionals and knowledge workersSmall and mid-size business teamsJournalists, researchers, academicsStudents and educators

Integrations

ZoomGoogle MeetMicrosoft TeamsHubSpotSalesforceSlack

Platforms

web ios android chrome-extension

Founders

  • Sam Liang
  • Yun Fu

Products & Tools

Otter.aiMeeting Transcription
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AI-powered meeting transcription and note-taking service with real-time speaker identification, summaries, and collaborative annotation.

freemium · Free planFrom $8.33/user/month (Pro annual)
Live transcriptionSpeaker identificationAI summariesAction itemsCollaborative annotations

Sources & Verification

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Tags

TranscriptionMeeting NotesAIProductivity

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