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Zendesk
Customer CommunicationCustomer service software and support ticketing
Founded 2007San Francisco, CA, USASubscription
About Zendesk
Zendesk is a leading customer service platform that helps businesses build better customer relationships through its ticketing system, live chat, AI-powered automation, and help centre tools.
Key Features
Ticketing systemHelp centreLive chatAI-powered automationAnalytics & reportingVoice support
Who It's For
SMBsMid-MarketEnterpriseE-commerce
Integrations
SalesforceSlackHubSpotShopifyIntercom
Founders
- Mikkel Svane
- Morten Primdahl
- Alexander Aghassipour
Alternatives to Zendesk
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Zendesk FAQs
What is Zendesk used for?
Zendesk is used for customer support ticketing, live chat, self-service help centres, and AI-automated customer service workflows.
How much does Zendesk cost?
Zendesk Suite plans start at $55/agent/month. Enterprise plans with advanced AI and analytics are custom-priced.
Tags
Customer SupportHelp DeskLive ChatTicketing
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